We ship worldwide and offer FREE shipping for all orders over 120 € via Helenic Post.
For Greece we offer FREE shipping for all orders over 40 € via courier.
Our policy lasts 14 days. If 14 days have gone since your purchase, unfortunately we can’t offer you an exchange.
To be eligible for a return you must not use the Product, have it in its original package and must take good care of it while it remains in your possession. The Product must be returned to us undamaged, unsoiled, unwashed, unaltered or not worn – other than to try the Product on – and in the same state that it was sold to you. Please note that any labels or tags must remain intact and the Product should be returned in its original packaging.
In the interests of hygiene, you will not have any right to cancel a contract for the supply of any of the following Products which are not in their original packaging unless they are faulty (this is for hygiene reasons):
- Underwear (men and women)
- Swimwear (men and women)
To complete your return, we require a receipt or proof of purchase.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping of returned products
To return your product, you should mail your product to: 41-43 Iroon Skopeftiriou Str, Kaisariani 16121, Athens, Greece.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are not being exchanged.
The time may vary for your exchanged product to reach you, depending on where you live.
If you are shipping an item over 50€, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.